Payments & Returns policy

Payments & Returns Policy

Accepted Methods of Payment

PayPal

We accept PayPal payments for our range of parts (incl. PayPal Express & PayPal Pro). If you are having any difficulty with payment, please contact us and we will try to help you.

Credit and Debit Cards

We accept Visa and Mastercard cards.

Credit Card Charges

We will charge your credit card once you place your order. We will refund your credit card in full if we are unable to fulfill your order, for whatever reason.

How To Return An Item

Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
Please contact sales@sortisdirect.com to request a refund form and receive further information.

Return Exceptions

Products that have been used or altered will not be accepted for a change-of-mind return. If the part malfunctions within the warranty period, we will still accept returns.